Returns & Exchanges

At Art's Rental Equipment, we strive to ensure every customer is satisfied with their rental or purchase. If your equipment is malfunctioning or does not meet your project requirements, we offer a flexible return and exchange window within 48 hours of your rental start date.

Return Process

• 1.
  Contact Support

  Notify our customer service team via phone or email within 48 hours to report any issues with your equipment or to request a return.

• 2.
  Prepare Equipment

  Ensure the equipment is cleaned, all original accessories are included, and the fuel levels match the status at the time of pickup.

• 3.
  Drop-off or Pickup

  Return the item to our main warehouse or schedule a professional pickup service for larger machinery at your job site.

• 4.
  Inspection and Refund

  Our technicians will inspect the equipment for damage; once cleared, we will process your refund or credit your account within 3-5 business days.