Frequently Asked Questions
Everything you need to know about renting equipment from Art's.
How do I reserve equipment for my project?
You can reserve equipment directly through our website by selecting your desired dates and completing the checkout process, or by calling our rental desk during business hours.
What is the policy for equipment delivery and pickup?
We offer job-site delivery and pickup for a flat fee based on your distance from our warehouse. Delivery slots are scheduled on a first-come, first-served basis.
Is insurance included in the rental price?
A standard Damage Waiver is available for an additional fee to cover accidental damage; however, customers are responsible for theft or negligence-based damage.
What happens if the equipment breaks down during use?
If you experience mechanical issues, contact our support team immediately. We will send a technician to your site or provide a replacement unit as quickly as possible.
Do I need to clean the equipment before returning it?
We ask that equipment be returned in a reasonably clean condition. Units returned with excessive mud, concrete, or debris may be subject to a supplemental cleaning fee.
What forms of payment do you accept?
We accept all major credit cards, including Visa, MasterCard, and American Express. Commercial accounts may also apply for monthly billing terms.